Privacy Policy – Ratifreenie Electronics Store

Effective Date: February 24, 2025

At Ratifreenie, we value and respect your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website, purchase products, or engage with our services. We are committed to safeguarding your data and ensuring a safe online shopping experience.

By using our website and services, you agree to the practices outlined in this Privacy Policy. Please read it carefully to understand how your personal information is handled.

1. Information We Collect

We collect two types of information from you: personal information and non-personal information.

Personal Information

Personal information refers to any details that can be used to identify you personally. This may include, but is not limited to:

  • Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (Credit card or payment processor details)
  • Order History and Purchase Records

We collect this information when you make a purchase, sign up for our newsletter, or interact with our customer service.

Non-Personal Information

Non-personal information refers to data that does not directly identify you but helps us improve our website and services. This includes:

  • IP Address
  • Browser Type and Version
  • Device Information
  • Website Usage Data (e.g., page views, time spent on site, search queries)
  • Cookies and Tracking Technologies (for analyzing website traffic)

2. How We Use Your Information

We use your personal and non-personal information for the following purposes:

  • To Process Orders: Your personal information is required to process your orders, process payments, and deliver products to your specified address.
  • To Communicate with You: We may use your contact information to send you order updates, respond to inquiries, or provide customer support.
  • To Improve Customer Experience: We analyze your purchase history and website usage to offer personalized recommendations, promotions, and better service.
  • To Improve Our Website: We use non-personal information and cookies to track your behavior on our website to improve its functionality, navigation, and overall user experience.
  • To Send Promotional Communications: With your consent, we may send you newsletters, product updates, special offers, and other promotional materials. You can unsubscribe from these communications at any time.

3. How We Protect Your Information

We take the security of your personal information very seriously. We use a variety of physical, technical, and administrative measures to safeguard your data:

  • Encryption: All sensitive personal and payment information is transmitted securely through encryption methods such as SSL (Secure Socket Layer).
  • Secure Payment Processing: We partner with trusted third-party payment processors to handle credit card and payment transactions securely.
  • Access Control: Only authorized employees and contractors have access to your personal data, and they are required to maintain strict confidentiality.
  • Data Storage: We store personal data in secure systems protected by firewalls, anti-virus software, and other security protocols.

Despite our best efforts, no method of online transmission or storage can guarantee 100% security. However, we continuously monitor and enhance our security practices to protect your information.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and personalize your interactions with our website. Cookies are small text files placed on your device when you visit our site.

What We Use Cookies For:

  • To track your browsing activity and remember your preferences.
  • To keep you logged into your account (if applicable).
  • To analyze and monitor website traffic and trends.
  • To improve the performance and functionality of our website.

Managing Cookies:

You can choose to disable cookies through your browser settings. However, please note that doing so may affect the functionality of our website and limit certain features.

5. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your information under the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers, such as payment processors, delivery companies, and customer support tools, to assist with order fulfillment and provide the services you’ve requested. These service providers are bound by confidentiality agreements and only use your information for the purposes specified by us.
  • Legal Requirements: We may disclose your information when required by law, such as complying with a subpoena, court order, or other legal obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will notify you if this occurs and provide you with the option to opt out of communications.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. If you wish to:

  • Access Your Information: You may request a copy of the personal data we have collected about you.
  • Update or Correct Information: You can update or correct your personal information through your account or by contacting us.
  • Delete Your Information: You can request the deletion of your personal information. Please note that certain information may need to be retained for legal or operational purposes (e.g., billing records).

If you would like to exercise any of these rights or have any concerns regarding your privacy, please contact us at:

7. Children’s Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child under 13, please contact us immediately.

8. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. The effective date at the top of this page indicates when the most recent version of this policy was last revised.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

  • Email: info@ratifreenie.com
  • Phone: (910) 893-5431
  • Address: 56 Reid Edward Ln, Lillington, North Carolina

Thank you for trusting Ratifreenie with your personal information. We are committed to protecting your privacy and providing you with a secure shopping experience.