Sales Policy – Ratifreenie Electronics Store

Effective Date: February 24, 2025

At Ratifreenie, we are committed to providing our customers with high-quality electronics, exceptional service, and a smooth shopping experience. This Sales Policy outlines our terms and conditions related to purchasing products from our website. By making a purchase from Ratifreenie, you agree to the terms set forth in this policy. Please read this policy carefully to ensure a clear understanding of our sales procedures.

1. Product Availability

Ratifreenie strives to maintain accurate product availability on our website. However, product availability is subject to change without notice due to various factors, such as high demand, inventory shortages, or discontinued products. If a product you ordered becomes unavailable, we will notify you and provide alternative options, including:

  • A full refund for the unavailable item.
  • A replacement or exchange with another item of equal or lesser value.
  • Backordering the item (if applicable), with delivery estimates provided.

We cannot guarantee that all products listed on our website will be available at the time of your order. If you have any concerns regarding product availability, please contact our customer service team at info@ratifreenie.com.

2. Pricing

All prices listed on the Ratifreenie website are in U.S. Dollars (USD) and are subject to change at any time without prior notice. Prices are displayed excluding applicable taxes, shipping charges, or customs fees (for international orders), which will be added at checkout.

  • Discounts & Promotions: From time to time, we may offer special promotions, discounts, or sales. These offers may have specific terms and conditions, including time limits, product exclusions, or eligibility criteria. Promotional offers cannot be applied retroactively to previous orders.
  • Price Matching: We strive to offer competitive prices, but we do not currently offer price matching.

3. Order Confirmation

Once your order has been placed on our website, you will receive an order confirmation email detailing the items purchased, the total cost, and your shipping address. This confirmation does not constitute an acceptance of the order, and we reserve the right to cancel or refuse an order at any time.

In cases where an order cannot be fulfilled due to inventory issues, pricing errors, or other reasons, we will notify you as soon as possible and issue a full refund if applicable.

4. Payment Methods

We accept various forms of payment, including:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay (for eligible devices)
  • Google Pay (for eligible devices)
  • Other payment methods as specified at checkout.

Payment for the full amount is due at the time of order. Orders will not be processed until payment has been successfully received. Please ensure your payment details are accurate to avoid delays in processing.

5. Sales Tax

Sales tax will be applied to orders based on your shipping address and in accordance with applicable state and local tax laws. The total amount of sales tax will be calculated and displayed at checkout. If you are tax-exempt, please provide the necessary documentation before placing your order.

6. Shipping and Delivery

Ratifreenie ships products to various locations within the United States and internationally. Shipping costs and delivery times will vary based on the shipping method chosen and the destination. Please review the Shipping Policy on our website for full details on shipping rates, delivery times, and available options.

  • Order Processing: Orders are typically processed within 1-2 business days. However, during peak seasons or due to unforeseen circumstances, processing times may take longer. You will receive a notification once your order has shipped, along with a tracking number.
  • Shipping Delays: While we make every effort to ensure timely delivery, shipping times are estimates, and we cannot guarantee delivery dates. Delays due to weather, holidays, or third-party courier services are beyond our control.

7. Order Cancellation

If you wish to cancel or modify your order, please contact our customer service team immediately. We will make every effort to accommodate your request. However, once an order has been processed or shipped, it cannot be canceled or modified. If you wish to return an item after receiving it, please refer to our Refund and Returns Policy.

8. Returns, Exchanges, and Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please review our Refund and Returns Policy for instructions on how to return or exchange products. All returns and exchanges must comply with the guidelines outlined in our returns policy, including the 30-day return window and eligibility criteria.

Refunds will be issued to the original payment method, and any shipping fees incurred during the return process are non-refundable, unless the return is due to our error.

9. Product Warranty

Many of the products sold on our website come with a manufacturer’s warranty. The warranty period and terms vary depending on the product and brand. Please check the warranty information provided with your product for full details.

If you experience any issues with a product covered under warranty, please contact our customer service team for assistance. We will help you initiate the warranty claim with the manufacturer, if applicable.

10. Limitation of Liability

Ratifreenie is not liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products. Our liability is limited to the amount you paid for the product(s) in question.

11. Intellectual Property

All content on the Ratifreenie website, including product descriptions, images, logos, and trademarks, is the property of Ratifreenie or its licensors and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any of this content without our express written consent.

12. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting. Please review this policy periodically to stay informed about our sales terms and conditions.

13. Contact Us

If you have any questions or concerns regarding our Sales Policy or need assistance with an order, please do not hesitate to contact us:

We are here to assist you and ensure you have the best shopping experience at Ratifreenie. Thank you for choosing us as your trusted source for premium electronics!